

Dear Valued Stallholders,
We would like to let you know that we have officially begun processing refunds for the market dates you booked with us.
We sincerely apologise for the delay. We had been working to secure alternative venues with venues pulling out last minute and resolve the issues. With the business only closing yesterday, we are now working as hard as we can to complete all refunds as soon as possible.
However, please be assured that every booking payment will be refunded directly to your account no later than 30 November 2026.
We understand the delay may have caused inconvenience and affected your business or personal plans. If you haven’t heard from us or received your refund by that date, please send us an email and we’ll follow up with you.
From the beginning, our vision for Happy Market Cairns was to create a premier community event where local stallholders and vendors could showcase their products, grow their businesses and connect with the wider Cairns community.
Despite the challenges we encountered during our inaugural event on 15 August, we’re grateful to have had the opportunity to bring our vision to life and serve the Cairns community. While the journey hasn’t unfolded as we’d hoped, we appreciate the opportunity and experience.
Thank you for your patience and understanding. We wish you continued success in your businesses and future endeavours.
Sincerely,
The Happy Market Cairns Team
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